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What are the pool and beach conditions?POOL The pool is free for all guests of Marty's Smart Homes. Sun beds and beach umbrellas at the pool are FREE (subject to availability). BEACH There is a FREE area on the beach - it is not equipped with sunbeds and umbrellas On Dolphin Luxury Beach, a sun bed costs 10 BGN (≈€5,-) and an umbrella 10 BGN (≈€5,-). On RIO Beach - one sun bed costs BGN 7 BGN (≈€3,50,-) and an umbrella 7 BGN (≈€3,50,-) . Beach towels can be rented from Dolphin Luxury Beach for 5 BGN (≈€2.50,-) per day each.
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How and where am I going to eat?BREAKFAST The breakfast is available according to your reservation condition or at extra cost. It is ordered upon check-in. Please contact reception for up-to-date information. You can buy products from nearby grocery stores and prepare your own breakfast in the apartment Many Bakery Shops with different types of snacks and meals are a minute or two away on foot. LUNCH AND DINNER The nearest place to have lunch or dinner is Beach or Dolphin Coast on the beach, right next to the hotel. !!! Both restaurants offer a special lunch menu and you can eat for €4-6,- per person. Fine buffet dinner at Delfin restaurant - Helena Resort or some of the restaurants along the promenade. You can buy products from nearby grocery stores and prepare lunch or dinner in the apartment You can order takeaways. You will receive possible offers upon check-in. GROCERY STORES In the next building - Dolphin Coast, there is a well-stocked supermarket The larger Aldo supermarket is a 4-minute walk away. Mercury Hypermarket is 1.3 km away. The nearest Janet Hypermarket is 2.7 km away You can also shop at Lidl, which is a 10-15 minute drive away For a full list of recommended shops and restaurants please use our map 🗺️ Marty's Reccomended Map (only available upon check-in).
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Which consumables and amenities are included in the price?Mineral Water - 1.5 litres per person on arrival Complimentary fruit platter on arrival Lavazza coffee - 1 capsule per adult per day High-speed internet Digital TV for Deluxe and Analog for Standard Shampoo, Conditioner and Shower Gel for Deluxe and 2 in 1 Shampoo & Shower Gel for Standart Toilet paper Detergent and sponge for dish washing Body and hair towels (daily change) Bed linen (change every three days) Water and Electricity Sun beds by the pool (subject to availability) Parking for guests only in Deluxe Smarthome Apartments See all the room amenities here
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Is there a place to park?Each Deluxe Smarthome apartment comes with one free parking space in the hotel courtyard. If you need a second parking space, we will assist you with renting one for 10 BGN (€10,-) per day if available in the hotel's paid parking lot. For APARTMENTS STANDARD parking space is NOT available. You could also find a free place for your car not far from the building. If you wish, we will assist you in renting a parking space for a fee of 10 BGN per day if available.
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How is hygiene maintained?CLEANING DAILY Basic vacuuming with a water filter, mopping, dusting, dishwashing, towel replacement, restocking consumables, garbage disposal, etc. EVERY THREE DAYS In addition to daily cleaning, we replace bed lines. EVERY THIRTY DAYS In addition to daily cleaning, we also clean the filters of the air conditioners. In situations of very dirty walls, appliances, furniture, equipment, etc., additional charges may apply. LAUNDRY Since the apartments are not equipped with a washing machine, we provide a free service to take your dirty clothes to the laundy service and return them to you when they are washed (about 48 hours). We are working with Alveo in Sunny Beach at prices offered by them - without overcharge: Washing and drying: clothing up to 5 kg. - 10 BGN (€5,-) Ironing service - 2 BGN (€1,-) /piece Although this is the most reliable laundry service, Marty's is not responsible for the quality of the laundry service, or for any damaged or lost clothes. Of course, you can use this or any other laundry service by yourself.
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Amenities and Entertainment for childrenAMENITIES Free high chair Blender for baby food if needed Free baby cot Beach toys - returned upon check-out Swimming pool with shallow section for children If you need something, please contact Reception. If you do not have a prior request, some appliances or equipment may be delivered on the next day, because they may not be available at the moment. ENTERTAINMENT Parachute, water skiing, surfing on RIO beach Lunapark nearby Lunapark 🥇 Lunapark Nesseber Aquapark Ravda 🥇 Aquapark Sunny Beach The full list of recommended activities for children and adults will be available in our map 🗺️ Marty's Reccomended Map (only available upon check-in)
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Money Exchange and Withdral⚠️Exchange money only in banks and nowhere else, do not trust people who offer dubious financial services. ⚠️Use only ATMs that belong to banks such as DSK, Bulbank, UBB, International Asset Bank, Fibank, etc. MONEY EXCHANGE The nearest bank is 2.4 km away in the centre. Directions HERE The other bank is on the promenade 2.4 km away and you can also reach it by train. Route HERE MONEY EXCHANGE The nearest ATM is a minute's walk away - about 300 metres and is located on the seafront street at the end of the Helena Hotel. (Route to it HERE) The next one is 400 meters away (at Aldo shop) ⚠️The ATM in the adjacent Dolphin Coast building is not owned by a bank but by a finance company and may charge you a high fee or percentage on each transaction, although it is reliable in terms of security, we do not recommend using it. Other trusted banks and ATMs, as well as attractions, entertainment and restaurants are available through our map 🗺️ Marty's Reccomended Map (only provided at check-in)
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